Return Policy

Only eligible wigs can be returned. Please contact us first about the problem you met, we will try our best to solve your problem. If your problem can’t be solved without return, we will be happy to accept it.

The returns from our customers are acceptable within 7 days after getting the package. Please notice that if you wish to return any or all parts of your order, you will need to contact customer service firstly, you can send the items back after their confirmation. Once the returned item is received and inspected, your refund will be processed and automatically applied to your original payment method.

Note: Return postage is on buyer.

For return request, please email to: contact@luckinwigs.com